Please bear in mind that this is something we do in our spare time away from our normal jobs (there's only two of us). However we will always endeavour to fulfil orders as fast as we possibly can and get back to emails as soon as possible. You will get a shipping confirmation email as soon as it's in the post :)

 

Please expect delays with domestic, international and European deliveries/orders at the moment, particularly European countries such as France, Spain, Italy, Sweden and Germany. Due to Brexit related issues, delays can be expected with all international orders. Unfortunately this is out of our control. So don't worry if your order hasn't arrived in the timeframe stated below.

 

Shipping​​

Worldwide shipping is available. Shipping rates are based upon quantity, weight and destination. Insurance and pickup are included in all shipping fees. Please email if you would like us to send your tracking number. Once internationally tracked items leave the UK, they are dealt with by whichever state, province, city that handles the mail. Any issues please contact your local courier/postal service. 

 

Please allow 3-7 business days for UK deliveries, and 7-21 business days for all international deliveries. We aim to process, fulfil and ship orders within 5-7 business days from the original purchase date (unless the item is a pre-order) and you will be notified by email once your item has been dispatched. If your item/s have not arrived within the time frames above, please be patient and only then contact us regarding your order via email and not through social media platforms. Any queries left in comments or inboxes through social media platforms will not be responded to.

 

Please be aware that we are not responsible for any customs delays or clearance times, these are beyond our control. Please also note that we are not responsible for lost/stolen goods, postal errors or buyers providing incorrect or incomplete shipping addresses. If you do not contact us via email (not through social media) within 40 days of your purchase, we cannot do anything about lost, damaged or stolen goods.

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All postage prices are subject to change should there be any increases within Royal Mail, UPS and any global postal increases.

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Pre-orders

When there is a pre-order product please allow an extra 2-3 weeks for the fulfilment/delivery period (this can vary depending on sales quantities), you will be notified by email once your order has been shipped. If the pre-order item on the product page is sold out, that means that the pre-order has ended and that the product is no longer in stock or available to purchase. Any and all restocks will be announced via our instagram page.​

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Returns & Refunds

All sales are final. We accept returns for refund or exchange (product must be unworn and unwashed) only for damaged or incorrect items sent through our error, so please check your order, address and size carefully before the final checkout point. We do not exchange sizes for incorrect sizes ordered by the customer. So again, please check and know your correct size before ordering. If you are unsure of your size, please contact us and we will be happy to assist. Please contact us via the contact page for any further information or anything else regarding the above.